Jax Transport, LLC Privacy Policy

This Privacy Policy was last updated on February 22, 2019.

Our Policy

This policy refers to the application and web App (collectively, the “App”) of Jax Transport, LLC. (“Jax”, “we”, “us” and/or “our”). This App is operated by Jax and has been created to provide information about our company and its telephony services (the “Services”) to our users (“you”, “your”). This Privacy Policy sets forth Jax’s policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from App visitors and users of the Services.

Information We Collect

When you interact with us through the App or the Services, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the App

We collect Personal Data from you when you voluntarily provide such information such as when you register for access to the Services, use certain Services, contact us with inquiries or respond to one of our surveys. Wherever Jax collects Personal Data we make an effort to provide a link to this Privacy Policy.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with our Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Jax and the authorized third parties referred to herein located in the United States.

Aggregated Data

When you interact with Jax through the App or Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Jax may store such information itself or such information may be included in databases owned and maintained by Jax affiliates, agents or service providers. This App may use such information and pool it with other information to help us improve our services. Jax may share this non-identifiable and aggregate data with its affiliates, agents and business partners. Note again that this type of non-identifiable and aggregate information does not identify you personally. Jax may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.


Jax may also use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our App gives to your browser when you access the App. Our cookies help provide additional functionality to the App to help us improve the experience for you. As an example, our cookies may help you log in the next time you return to use the app.

Personal Data and Other Information

Jax uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a specific reason, we may use the Personal Data in connection with that reason. As an example, we may contact you by email if you request customer service by email. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Jax and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the App to help us improve the experience with the App. Jax and its Related Companies may use this information to communicate with you regarding the Services or other services we believe may be of interest to you. You can opt-out of receiving future communications for these services and/or additional features at any time.

Disclosure of Personal Data

Jax is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data that we have retained about you may be part of the transferred assets. 

Affiliated Companies

We may also share your Personal Data with our Affiliated Companies for purposes consistent with this Privacy Policy.

Agents, Consultants and Related Third Parties

Jax, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements

Jax may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or valid legal process, or (ii) act in urgent circumstances to protect the personal safety of users of the App or the public.

Your Choices

You can use the App without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.

Deletion of Personal Data

If you fail to maintain your subscription and your subscription lapses, we reserve the right to assign your Jax number to a new Jax user. Your data, however, are not immediately deleted and some aspects of user history are maintained for longer periods of time so that we can manage our business. We will have no control over data that may be captured by third parties through your use of the Services, including but not limited to your carrier, internet service provider, Apple, and third-party vendors we may rely on to perform the services, except that we will not disclose Personal Data to third parties other than as permitted in this Privacy Policy. 

If you would like to delete your entire account history, please contact us via email at support@Jaxtransport.com. 


This Privacy Policy does not apply to any Personal Data collected by Jax other than Personal Data collected through the App or Services. This Privacy Policy shall not apply to any unsolicited information you provide to Jax through this App or through any other means. This includes, but is not limited to, information posted to any public areas of the App, such as bulletin boards (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Jax shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.


Jax’s Terms of Service prohibit use of the App by children under the age of 13, and Jax and does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not use or submit any Personal Data through the App.

Links to Other Web Apps

This Privacy Policy applies only to the App. This App may contain links to other web Apps not operated or controlled by Jax (the “Third Party Apps”). The policies and procedures we describe here do not apply to the Third Party Apps. The links from this App do not imply that Jax endorses or has reviewed the Third Party Apps.

Integrating Third Party Services

Some features of the Service allows you to enable various online third party services, such as social media and networking services (“Third Party Services”), to be directly integrated into your Jax experience. By directly integrating these services, we strive to make your experience better. To take advantage of this feature, we may ask you to provide us login authorization for the relevant Third Party Services. By enabling such Third Party Services, you are allowing us to pass your information to these service providers for this purpose. When you add a Third Party Service account to the Service, we will collect your login information and other relevant information necessary to enable the Service to access that Third Party Service and your data contained within that Third Party Service.  The manner in which Third Party Services use, store and disclose your information is governed solely by the policies of such third parties, and Jax shall have no liability or responsibility for the privacy practices or other actions of any Third Party Service that may be enabled within the Service.

Users From Outside the United States

The Services are hosted in the United States and user of the Services is governed by United States law. If you are using the Services from outside the United States, please be aware that your Data may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Services, you consent to your Data being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.


Jax Service uses encryption and https. We take reasonable steps to protect the Personal Data provided via the App from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us or transmit via the services.

Changes to Jax’s Privacy Policy:

The App, services and our business may change from time to time. As a result, at times it may be necessary for Jax to make changes to this Privacy Policy. Jax reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the App after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to Information; Contacting Jax:

To keep your Personal Data accurate, current, and complete, please contact us at the address below. We will take reasonable steps to update, correct, or delete Personal Data in our possession that you have previously submitted via this App or the Services.

Please also feel free to contact us if you have any questions about Jax’s Privacy Policy or the information practices of this App.

You may contact us as via email at support@Jaxtransport.com, or via postal mail at Jax, Attn: Privacy, Jax Transport, LLC Attn: Privacy Dept, 7600 FM 1541 Amarillo, TX, 79118

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